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Important Questions to Ask Your AV Design Consultants

 

When embarking on a project involving audio or video elements, choosing who designs these technology systems is crucial. This decision will impact your facility in the short term and potentially for decades to come. Whether considering an in-house team member, an electrical engineer, a low-voltage systems integrator, or an independent AV design consultant, the right choice depends heavily on the nature of your project, the timeline, and your budget. 

The lack of standardized practices in the AV industry further complicates this decision, making it vital to select someone who possesses not just experience but the right kind of experience. This article provides essential guidelines and pertinent questions to help you assess and choose the most suitable AV design consultant for your needs, ensuring your technology is effectively and efficiently integrated.

Question 1: What Is Your Experience with Projects Similar to Ours?

Selecting an AV design consultant with a strong track record in projects similar to yours is not just beneficial—it’s vital. The diverse landscape of AV design means that experience in particular environments, whether classrooms, casinos, or churches, plays a significant role in the success of your project. Each venue comes with its own set of intricacies; therefore, it is essential that your consultant not only understands general audio and video setups but also has a deep appreciation for the unique operational and user needs specific to your facility.

When discussing potential projects with consultants, focus on the scope of their previous work, especially in areas like audio, video, lighting, and acoustics. Verify that their expertise precisely aligns with your project’s requirements. Experience matters, but the relevance of that experience is what truly counts. You should ensure that you are not pioneering as their first project of your type, as the lack of direct experience can affect their ability to understand and meet your needs.

Moreover, be mindful of a consultant who lacks direct experience with your type of venue. In this case, it’s wise to explore whether they can supplement their team with someone who has relevant operational knowledge. Alternatively, having a knowledgeable staff member to bridge gaps in the consultant’s understanding can be invaluable.

Question 2: What Level of Drafting Expertise Does the AV Design Consultant Have?

In AV design, technical skills such as 3D modeling and building information modeling (BIM) are no longer optional—they have become standard requirements. These skills are pivotal in shaping the efficiency of the project development process, ensuring that all aspects of the AV design are meticulously planned and executed.

When selecting an AV design consultant, especially for a building still in its construction phases, assess their proficiency with drafting tools like AutoCAD and Revit. Ensuring that your consultant’s software versions align with those of other contractors is crucial to maintaining a synchronized model across all disciplines. This synchronization helps avoid workflow bottlenecks due to mismatches in software versions or drafting capabilities.

Many AV professionals may have entered the field from different backgrounds and learned essential skills on the job. Therefore, it’s important to verify the presence of these skills and the depth of experience behind them. If your project utilizes BIM, confirm that the consultant has the right tools and a clear understanding of how to effectively deliver the AV scope of a BIM project. This includes a thorough understanding of the various delivery methods possible in BIM and their implications for your project.

Question 3: How Do You Manage Project Timelines and Budgets?

Effective timeline and budget management is key to any AV design project. It’s important to understand how your prospective consultants plan to keep your project on track and within the agreed financial parameters. 

Discuss their project management methodologies and tools and ask for examples of how they have successfully navigated challenges in previous projects. Clear communication and transparent processes are key indicators of a consultant’s ability to manage a project efficiently and effectively.

Question 4: What Post-Installation Support Do You Offer?

Post-installation support is critical to ensure the long-term success and usability of your AV systems. Determine what levels of support the consultants offer after the project is completed. This can include troubleshooting, maintenance, and even training for your staff. A consultant’s willingness to provide comprehensive post-installation support strongly indicates their commitment to customer satisfaction and service quality.

Question 5: Will the System Be Automated and Sequenced?

Automation and sequencing are transformative in AV system design, significantly boosting usability and operational efficiency. When selecting an AV design consultant, discuss whether their systems incorporate automated processes that facilitate ease of use, such as one-touch controls or integrated start-up and shut-down sequences. These features simplify operations for end users and reduce the cognitive load and potential for human error that can occur in manually intensive setups.

Incorporating automation extends beyond simple convenience; it ensures that AV equipment operates only when necessary. By including features like occupancy sensors, systems can be designed to activate only in the presence of users and power down when rooms are unoccupied. This not only enhances system efficiency but also contributes to energy savings and extends the lifespan of the equipment by preventing unnecessary use.

Automation in AV design should focus on creating a seamless user experience where interaction with the technology is intuitive and minimal. The goal is to remove the need for users to remember complex procedures or sequences of operations, allowing them to focus more on their tasks and less on managing the technology around them.

Question 6: Will the Equipment Be Energy Efficient?

Energy efficiency is an increasingly important factor in AV system design, both for environmental reasons and to reduce operational costs. Audio amplifiers, flat panel displays, projectors, and DVLED walls are among the components known for high power consumption.

Ask potential consultants about the energy efficiency of the equipment they plan to use. Inquire whether they adhere to standards such as Energy Star or other relevant industry benchmarks. Understanding how they incorporate energy-efficient practices into their designs can give you insight into their proposed solutions’ sustainability and long-term cost-effectiveness.

Conclusion: Securing Project Success with Expert AV Design Consultants

Selecting the right AV design consultant is pivotal to the success of any project, influenced by factors such as timeline, budget, complexity, and scope. While internal staff may deeply understand organizational needs and operations, designing AV systems often falls outside their day-to-day expertise. Consulting with established firms is invaluable for projects requiring specialized knowledge and experience.

Companies like Applied Global Technologies (AGT) are ideal partners in such endeavors. AGT has extensive experience across various industries and has been an AV design consultant for numerous projects, demonstrating a broad and deep understanding of diverse operational needs. Our expertise ensures that AV systems are tailored to the specific requirements of each project and enhance overall project success. To find out more, get in touch with our team today.

Jarret Lowman at AGT
Vice President of Sales at  | Website |  + posts

Jarrett Lowman is the Vice President of Sales at Applied Global Technologies (AGT), where he has spent 20 years rising from Lead Solutions Architect to sales leadership. An AVIXA Certified Technology Specialist (CTS) and Crestron Master Sales Associate, he specializes in AV integration and secure collaboration systems for federal, healthcare, and commercial clients.