The healthcare industry is expanding rapidly, especially since the turn of COVID-19. As a result, healthcare professionals are witnessing the widespread acceptance of tech and automation to improve efficiency for technical processes. During the pandemic, these technologies made it possible for healthcare facilities to provide patients with clean, contactless experiences, and today, they’re expanding on these procedures to make for better patient care.
The healthcare industry is also facing issues that audiovisual integration can alleviate. As unreliable supply chains and low-quality patient experiences take their toll on the industry, audiovisual integration can create accessible points of care for patients.
Operating rooms, interventional labs, and even waiting rooms can benefit significantly from advanced audiovisual technology. Today, we’ll discuss a few ways that audiovisual integration experts can enhance operational efficiency and patient satisfaction in healthcare facilities.
What is Audiovisual Integration?
Audiovisual integration occurs when audiovisual experts combine technologies related to vision and hearing to create a unified, seamless experience for users. In the healthcare industry, audiovisual integration typically involves the following technologies:
- Audio equipment can be used to create a pleasant experience in waiting rooms with soothing music.
- Video conferencing and streaming facilitate telemedicine appointments and allow healthcare providers to connect with one another.
- Lighting can create a warm, welcoming environment when used properly.
- Interactive touchscreens streamline the check in process and allow patients to complete paperwork quickly.
- Digital signage may be used to display wayfinding information, decrease wait times, and welcome patients to the facility.
As society becomes accustomed to technology in every aspect of their daily lives, audiovisual technology is an essential component of any healthcare facility. Additionally, audiovisual integration empowers healthcare workers by providing them with the tools they need to provide excellent patient care.
The Benefits of Audiovisual Integration for Healthcare Providers
Audiovisual integration is not only for auditoriums and conference rooms – it also plays a significant role in the healthcare industry. Advanced audiovisual technology can enhance patient care, improve collaboration between healthcare workers, upgrade employee training, and boost patient satisfaction.
If you’re ready to upgrade AV technology at your healthcare facility, consider working with experienced audiovisual integration professionals to achieve your goals.
`1. Improved Patient Care
Advanced collaborative technologies make it easy for healthcare providers to increase the scope of their practice by offering telemedicine appointments for patients that cannot visit the office in person.
Since most insurance providers include virtual doctor visits, patients can experience the benefits of reduced wait times and accessible healthcare. In addition, doctors see a greater number of patients in a shorter amount of time while still providing a high level of care.
2. Seamless Conflict Resolution
Poor communication and small misunderstanding can have significant consequences for healthcare facilities. Audiovisual technology, complete with audio recording technology, will simplify conflict resolution. From a legal standpoint, access to stored audio recordings will quickly resolve conflicts between healthcare administrators, receptionists, and patients.
3. Healthcare Workers Can Collaborate Easily
It’s vital that healthcare workers have the ability to collaborate with other medical professionals. The right AV technology allows healthcare providers to seamlessly transition from meeting with patients to get second opinions or consulting pharmacists.
Most importantly, video conferencing technology allows doctors to collaborate with emergency medical personnel in real time. Audiovisual technology also allows your staff to easily organize electronic medical records (EMRs), enhancing productivity and efficiency. When your staff has access to the right audiovisual technology, they can organize and share private health information in a safe, secure environment.
4. Healthcare Facilities Can Spread Information Quickly
When your staff is busy tending to patient needs, digital signage presents another way for patients to find answers to commonly asked questions and wayfinding information. In some cases, digital signage may also provide two-way video communication.
Healthcare facilities can use digital signage to share announcements and guide visitors to the appropriate office. This digital signage may have touchscreen functionality to keep patients engaged with relevant content in the waiting room or provide wayfinding and check-in information.
5. Audiovisual Technology Can Improve Medical Training
Audiovisual technology may also be used to improve employee training and knowledge of medical procedures through the use of visual aids. For instance, medical simulation labs often utilize video and sound technologies to ensure oversight of healthcare providers in high-stakes situations.
Medical simulation labs facilitated by audiovisual technology are essential for new and experienced employees to perfect their craft and ensure they are well-prepared for real life situations. Audiovisual technology, including cameras, recorders, and monitors, can provide this experience. Up-to-date audiovisual systems allow healthcare facilities to ensure their employees are well-versed in the newest medical technologies and procedures.
6. Increased Patient Satisfaction
Many patients dread long wait times and find themselves in a poor mood by the time they’re able to see a healthcare provider. Audiovisual technology in waiting rooms that enable video streaming will keep patients stimulated and ease long wait times. Video streaming tools allow healthcare facilities to transmit relevant information to clients quickly. Some healthcare facilities choose to stream relevant video content and other important information that patients will find beneficial.
7. Streamlined Operations
Healthcare facilities may also utilize audiovisual technology to ensure smooth, seamless patient check-in and check-out procedures. For instance, interactive touchscreens can minimize friction by allowing patients to check in with minimal assistance from front desk associates. Patients may also use interactive touchscreens to schedule follow-up appointments and complete paperwork.
In healthcare facilities, staff and patients must take every precaution necessary to reduce the spread of bacteria. Rather than avoid the use of interactive touchscreens, supply patients with hand sanitizer and disposable gloves to minimize illness transmission and provide a safe, efficient experience for patients and employees.
Upgrade Your Healthcare Facility with Applied Global
If your organization is seeking assistance from AV specialists, Applied Global Technologies (AGT) offers various AV solutions to improve workplace productivity. Our team has the tools and expertise to help your business make the most of its auditorium and other office spaces.
To learn more about our AV solutions, contact us today. We’ll be happy to discuss your specific needs and recommend the right solution for your business and budget.