AV Integrator of Managed Video Conferencing

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Better
Video Conferencing

Video collaboration solutions improve communication and cut costs, but only if they are properly managed and used correctly.

With a live Help Desk, remote and onsite services, and a team of certified personnel – AGT serves as a proactive extension of your team, freeing your staff to concentrate fully on its mission and responsibilities.

Overcome Video Conferencing Frustrations with Managed Video Services.

Managing communication and collaboration solutions requires expertise and commitment. As a result, management of audio visual and video conferencing solutions can drag down your team – especially IT departments. With managed video services from AGT, shift the responsibility of managing your video and A/V network to us.

We ensure your collaboration environments are high-quality, consistent and proactively serviced, relieving your team of the stresses associated with barriers such as dropped calls, unproductive meetings and troubleshooting. Our managed services portfolio includes:

◎ Managed Video Services for Audio Visual and Video Conferencing Solutions
◎ Audio Visual and Video Conferencing Quality Monitoring and Alerts
◎ Help Desk Services and Troubleshooting
◎ Onsite Staffing for Audio Visual and Video Conferencing Operations
◎ Audio Visual Integration and Engineering Design
◎ Video Conferencing Design and Installation
◎ Proactive and Break-fix Maintenance Management

AGT’s video endpoint and audio visual management services include a remote software tool that proactively monitors the health of every single one of your video conferencing and A/V assets.

FEATURED CASE STUDY

Fortune 500 (Manged Video Services)

Applied Global Technologies was able to provide the client with managed video services for the entire global video network. AGT’s expert AV integrators listened acutely to the client’s unique needs, given their size and necessity for seamless communication technologies. After a full assessment of the environment and video network was concluded, AGT developed and successfully rolled out a customized managed video service tailored to the client’s needs.

VIEW CASE STUDY

Keep
Assests Healthy

AGT’s team of audio visual experts keep your video and A/V assets healthy.

Audio Visual and Video Endpoint Management Services:

Integrated A/V room systems management, monitoring and alerts
Video endpoint management, monitoring and alerts
IP video quality monitoring and alerts
Help Desk services and troubleshooting
Comprehensive Maintenance Services

Third Party Multipoint Control Unit (MCU) Management Services:

MCU management
Manual call launching
Remote MCU support
Troubleshooting
Call scheduling

Apex Certified

AGT is proud to be recognized as an APEX Audiovisual Provider of Excellence. We have demonstrated our commitment to implement processes, methodologies, and quality controls that guarantee success for our clients.

Awarded only to companies that hold key industry certifications, exceed ANSI design and installation standards, and consistently achieve high customer satisfaction.

Key Certifications

Hardware Partners

We've partnered with the very best Hardware Manufacturers including AMX, Crestron, Cisco, Poly, and Planar.

The
Benefits

Enhance communication and collaboration for your organization

Reduce operational costs by eliminating headcount for infrastructure support

Repurpose IT headcount for new, strategic initiatives

Eliminate excessive capex from infrastructure hardware investments

Expand user reach and drive productivity

Experience quick returns on video and A/V investments

Alaa Saayed

"The company’s impressive depth of services include hosted, managed and supplemental services to enterprises that covers scheduled bridging services, meeting room bridging services, group and desktop video, over the internet or within the enterprise network, thus satisfying every requirement."