Video collaboration solutions improve communication and cut costs, but only if they are properly managed and used correctly.
With a live Help Desk, remote and onsite services, and a team of certified personnel – AGT serves as a proactive extension of your team, freeing your staff to concentrate fully on its mission and responsibilities.
Overcome Video Conferencing Frustrations with Managed Video Services.
Managing communication and collaboration solutions requires expertise and commitment. As a result, management of audio visual and video conferencing solutions can drag down your team – especially IT departments. With managed video services from AGT, shift the responsibility of managing your video and A/V network to us.
We ensure your collaboration environments are high-quality, consistent and proactively serviced, relieving your team of the stresses associated with barriers such as dropped calls, unproductive meetings and troubleshooting. Our managed services portfolio includes:
◎ Managed Video Services for Audio Visual and Video Conferencing Solutions
◎ Audio Visual and Video Conferencing Quality Monitoring and Alerts
◎ Help Desk Services and Troubleshooting
◎ Onsite Staffing for Audio Visual and Video Conferencing Operations
◎ Audio Visual Integration and Engineering Design
◎ Video Conferencing Design and Installation
◎ Proactive and Break-fix Maintenance Management
AGT’s video endpoint and audio visual management services include a remote software tool that proactively monitors the health of every single one of your video conferencing and A/V assets.
AGT’s team of audio visual experts keep your video and A/V assets healthy.
Audio Visual and Video Endpoint Management Services:
- Integrated A/V room systems management, monitoring and alerts
- Video endpoint management, monitoring and alerts
- IP video quality monitoring and alerts
- Help Desk services and troubleshooting
- Comprehensive Maintenance Services
Third Party Multipoint Control Unit (MCU) Management Services:
- MCU management
- Manual call launching
- Remote MCU support
- Call scheduling
Enhance communication and collaboration for your organization
Reduce operational costs by eliminating headcount for infrastructure support
Repurpose IT headcount for new, strategic initiatives
Eliminate excessive capex from infrastructure hardware investments
Expand user reach and drive productivity
Experience quick returns on video and A/V investments
"The company’s impressive depth of services include hosted, managed and supplemental services to enterprises that covers scheduled bridging services, meeting room bridging services, group and desktop video, over the internet or within the enterprise network, thus satisfying every requirement."
Frost & Sullivan