Frequently Asked Questions

Browse our most frequently asked questions to learn more about Audio Visual Integration, Managed Services and Cloud Video Conferencing.

Welcome to our FAQs page! Click on a question below to reveal the answer.

 

What is your geographic scope of coverage?

AGT provides installation and support services throughout North America and Internationally.

What sets AGT apart from other audio visual integrators?

AGT is a one-stop shop for your collaboration needs. We offer an end-to-end solution for the design, integration and management of your meetings spaces, including audio visual design, audio visual integration, managed services and cloud-based video conferencing solutions. Many providers today do not offer a full-service solution.

What type of collaboration solutions can you provide to my organization?

For your organization, AGT can design, integrate and manage Board Rooms & Conference Rooms, Huddle Rooms, Auditoriums & Large Meeting Spaces, Briefing & Demo CentersLobbies & Common Areas, Command & Control Centers, Classrooms & Training Facilities and more. AGT also provides HD Video and Audio Conferencing Systems, Interactive Touchscreen Displays and Software, Video Walls, Digital Signage, Custom Control Systems and other intuitive technologies at an affordable price point. Finally, we offer a cloud-based video conferencing service that lets you collaborate via video and share content on any device, while also allowing you to leverage your existing Skype for Business investments.

How do you determine which equipment to use when designing a solution?

We custom design your collaboration & meeting room environments based on your needs and your budget using best-of-breed solutions from all of the leading audio visual manufacturers.

After AGT has installed our equipment and services, what type of support do you offer?

AGT offers a variety of managed services options, including maintenance and remote management for video conferencing endpoints, video conferencing infrastructure and audio visual solutions.  We have an around-the-clock Help Desk and Client Care team available to support your needs. For a more high touch service, we also offer onsite staffing.

What brand of audio visual solutions does AGT sell?

AGT works with dozens of manufacturers and vendors, including Crestron, AMX, Polycom, Cisco, Nureva, T1V, Extron, VFI, Sound Control Technologies, Middle Atlantic Products, ClearOne, Phoenix Audio, Lifesize, AVer, Logitech, Vaddio, VBrick, Contemporary Research, Sharp, Samsung, LG Electronics, Planar, SMART Technologies, Da-Lite, Chief and more.

What type of benefits do your clients receive?

AGT is in the business of helping organizations collaborate the best way they possibly can, whether internally with coworkers of externally with customers and partners. Our clients enhance collaboration, increase productivity, save money on travel costs and gain a competitive edge with powerful communication strategies.

How can I request a quote?

Simply fill out this form and an AGT team member will contact you.

What does Video Conferencing-as-a-Service mean?

Video Conferencing-as-a-Service, also known as Video-as-a-Service or simply VaaS, is a service model that allows you to experience high-quality video collaboration on any device, anywhere. This model is the path AGT has chosen to deliver its cloud video service, offering end users an interoperable service that requires zero investment in hardware and is available via a simple monthly fee.

Is your cloud video service agnostic?

Yes, AGT’s cloud video conferencing service works with standard HD video conferencing systems, laptop/desktops, mobile devices and web browsers.

May I have a demo of your cloud video service?

Does your company specialize with any particular vertical market?

We have a proven track record working with organizations of all types and sizes across multiple industries. We work with Fortune 1000 Enterprises, Federal Government, State and Local Government, Educational Institutions, SMBs and Healthcare organizations.

Do you have contract vehicles for government purchases?

Yes, AGT offers a number of contract vehicles for government agencies including GSA Schedule 70 and various government contracts. Learn more about our government capabilities.

Do you have experience supporting government entities?

Yes, AGT has designed, integrated and managed collaborative environments in the public sector for more than two decades. Our long-term relationships include customers from Federal, Civilian, Intelligence and State and Local government agencies. AGT also partners with a variety of government-certified contractors. We hold necessary security clearances to support government entities.

May I schedule a meeting with AGT at an upcoming industry or local event?

Yes, please view our Events Page and contact us to schedule a meeting. 

Why AGT?

Learn why our clients and partners have trusted us with their collaboration needs for more than two decades.

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Meet AGT

Get to know our leadership team and learn about our employee-centric corporate culture.

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Ready to make a change in the way your organization collaborates? Contact us today to get started.

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