AGT's Turnkey Managed Video Services

Everyone knows the benefits of video conferencing – increased productivity, more collaboration, time and money savings – but chances are, your customers are not getting the most out of their video conferencing strategy. As the first company to deliver managed services for video conferencing in 2000, AGT’s proven expertise delivers a high-quality video experience that drives usage, solves interoperability challenges and lets organizations do business more efficiently and effectively. The bottom line? We ensure a return on video conferencing investments and now you can too.

The Video Experts

AGT delivers remote management and monitoring services with a proprietary suite of tools required to manage medium to large-scale video conferencing deployments. Whether a deployment includes traditional video conferencing systems from Cisco, Polycom, Lifesize – or new pervasive video from Microsoft, Apple or Google, we have the capabilities and certified technicians to manage it all.

In addition to AGT’s strong reputation as a leader in managed video services, our Video-as-a-Service approach enables service providers to cater to their growing customer demand of video by quickly deploying video monitoring and management services. With the explosive growth of video, now is the time to differentiate your business from traditional providers.

Video-as-a-Service

At the center of our managed services is an internally-developed Video-as-a-Service platform, which can simply plug-in to a cloud and manage the entire video conferencing experience. Utilizing this approach, AGT provides existing clients and partners a path from a video service that includes hundreds of video endpoints to one that can scale to manage and bridge millions of minutes. Whether scheduling a video conference weeks in advance or a project requires an ad-hoc, business-to-business collaboration with the supply chain, this platform provides a reliable, high-quality video connection each and every time.

Superior Customer Service

AGT’s certified and award-winning Client Care team monitors, troubleshoots, maintains and manages every aspect of the video conferencing infrastructure. Imagine offering the ability to focus on the core operations of an organization’s success, not the mechanics.

Benefits:

  • Manage Cisco, Polycom, Radvision MCUs, and infrastructure components.
  • Manage Cisco, Polycom, Radvision, Lifesize, and Sony endpoints.
  • Proactively manage and monitor all video call quality.
  • Deliver real-time alerts and reporting.
  • Offer concierge and help desk services, maintenance & troubleshooting.

Not Your Average Managed Service Provider

As the true pioneer of managed video conferencing services, AGT exceeds the basic monitoring and management that typical solutions offer and is the only vendor extending this expertise to service providers. We have more than 10,000 ports deployed globally that deliver simple, affordable and scalable services for the world’s largest companies, service providers and government agencies.

To learn more about strengthening your video conferencing services with video monitoring and management expertise, fill out this form and an AGT team member will be in touch.

Our Partners:

Level 3 Communications Pipeline Video Solutions Incident Communication Solutions AT&T Evergreen Information Technology Services, Inc.