Superior customer service has distinguished AGT for over 20 years. With AGT’s Client Services team, you can expect refreshingly reliable video conferencing IT and customer service, whether physically on location working with your personnel in person or using video collaboration to provide video conferencing IT support. If you have any issues, you have one phone number to call or one person to talk to. It's that simple.
You’ve finally found a service provider you can count on.
We make it our business to know what you need before you need it. Global corporations and national governments rely on AGT to keep their video conferencing equipment and software running flawlessly, using our expertise and our one-of-a-kind FATHOMHD diagnostic monitoring technology.
AGT has recruited, trained and managed remote employees for Managed Services clients since 1999, ensuring their expertise and customer service skills. Then, our dedicated onsite professionals receive back-up and escalation support from the AGT Client Care team at our Video Operations Center (VOC) and Research and Development Facility located in Kennesaw, GA, giving you another layer of care.
Cloud Services clients using our PerfectMeetings™ platform can expect the same superior, one-on-one IT support and customer service from our Client Care team, including live chat support built-in to the video conferencing infrastructure and software.
Certified, experienced professionals to help you 24/7.
Have confidence knowing our technicians provide the best video conferencing IT support in the industry backed by our corporate experts, so you can focus on essential operations, not on troubleshooting or maintaining your technology.